從阿里巴巴安全採購產品的終極指南

已發表: 2021-08-15

阿里巴巴是一個在線市場,將供應商和製造商與世界各地的企業聯繫起來。 阿里巴巴網站起源於中國,因此活躍在其市場上的大多數供應商和製造商來自中國,但是,也有來自世界其他地區的供應商和製造商。

阿里巴巴是企業採購廉價和批量製成品的地方,他們可以為自己的企業轉售或自有品牌。 使用阿里巴巴網站的最佳品質之一是任何人,無論是否有自己的業務,都可以瀏覽他們的供應商、製造商和產品數據庫。

自 1999 年成立以來,阿里巴巴一直為來自世界各地的企業、供應商和製造商提供一種寶貴的合作方式,儘管可能存在任何地理、語言或文化障礙。 儘管通過阿里巴巴的市場建立了許多成功的合作夥伴關係,但也有很多騙局直到今天仍在運作。 本文將討論有關詐騙的信息以及如何預防它們,不是為了阻止您使用阿里巴巴網站,而是為了告知您其中涉及哪些風險,以便您正確識別它們並保護自己。

使用本指南作為幫助您瀏覽阿里巴巴體驗的資源,並隨時跳轉到本文中與您所處流程最相關的部分。

網站演練

如果您是阿里巴巴網站的新手,一開始可能會不知所措。 以下是一些需要習慣的主要領域,以便您可以輕鬆地瀏覽市場。

這是阿里巴巴的區域,您可以在此處註冊或登錄網站。 您還可以管理您下的任何訂單、買家請求、您的帳戶、您的收藏夾以及您需要直接訪問的網站的其他方面。

阿里巴巴主頁

搜索欄。 您可以在此處搜索您感興趣的任何產品、供應商或產品報價。請注意,搜索欄左側的下拉框是您可以選擇“產品”或“供應商”類別以幫助您優化搜索。

阿里巴巴搜索選項

這是在選擇“產品”類別的情況下搜索耳機時搜索結果的顯示方式。 您得到的搜索結果是阿里巴巴上與您的搜索詞相關的產品。

阿里巴巴產品搜索

這是在選擇了“供應商”類別的情況下搜索耳機時搜索結果的顯示方式。 您得到的搜索結果是阿里巴巴上生產您搜索的商品的供應商。

阿里巴巴供應商搜索

“採購解決方案”下拉菜單為您提供了大量可用於優化搜索的選項。 按地區搜索供應商、查看全球博覽會、提交購買請求、購買現成庫存等,此菜單可幫助您以更有效的方式找到您可能需要的東西。

阿里巴巴採購解決方案

“服務和會員資格”下拉菜單為您提供有關阿里巴巴提供的服務和會員資格類型的信息。

阿里巴巴服務和會員

“幫助和社區”下拉菜單是阿里巴巴提供您可能需要的任何幫助的首選位置。 如果您是阿里巴巴的新用戶,請查看“對於新用戶”或“對於買家”選項,還可以查看位於“資源和信息”標題下的“討論論壇”以閱讀並提出您可能遇到的任何問題.

阿里巴巴幫助和社區

廣告

類別菜單可幫助您根據您感興趣的類別優化您在阿里巴巴上的搜索。如果您對要服務的利基市場有所了解但實際上並沒有特定產品,那麼這裡是一個查看的好地方請注意,因為這可以向您展示任何特定市場中實際存在的產品。

阿里巴巴品類

阿里巴巴還有一個姊妹網站叫速賣通。 這個市場針對的是消費者市場,而不是商業市場,然而,近年來,許多電子商務企業已經開始從速賣通而不是阿里巴巴採購他們的產品,這樣他們就可以小批量而不是大批量購買。 方便的是,速賣通上的大多數產品也可以免費運送到世界上大多數地方,但運送時間仍然很長(最多 30 天)。 使用速賣通的搜索欄購買您有興趣購買的任何產品。

速賣通主頁

這些是全球速賣通上耳機的搜索結果。 將這些搜索結果與我們之前在阿里巴巴上的搜索結果進行比較。 請注意,速賣通上的產品可以單獨購買(而不是批量購買),​​也可以直接購買(您和供應商之間無需修改或協商)。

全球速賣通產品搜索

阿里巴巴與速賣通

有兩個不同的阿里巴巴市場可以滿足不同類型的業務,一個可能比另一個更適合您的業務。

  • 阿里巴巴:如上所述,阿里巴巴是一個連接供應商和製造商與企業的市場,非常適合希望以最便宜的單位價格下大量訂單的企業主。 企業直接與阿里巴巴上的製造商合作,創造自己的產品,或者尋找專門製造某些類型產品的製造商,然後為自己的品牌貼上私人標籤。 如果您想直接與製造商合作、為您自己的產品創建/私人標籤,或者以最便宜的價格下大量訂單,請使用阿里巴巴。
  • 全球速賣通:在消費者層面運營,使買家能夠以工廠價格購買少量(而不是批量)。 在全球速賣通上批量購買通常不是購買產品作為企業庫存的有效方式,因為價格高於在阿里巴巴上的價格,但是,對於需要小起訂量的新企業主來說,速賣通可能是最佳選擇。

阿里巴巴和直銷

如果您不熟悉什麼是代發貨,請查看我們的文章代發貨 101:什麼是代發貨? Drop Shipping 是通過阿里巴巴提供的,只需搜索“dropshipper”,您的產品名稱和在阿里巴巴上提供該產品的 dropshippers 就會顯示出來。 然而,值得注意的是,根據您的目標市場和目標市場所處的地理位置,通過阿里巴巴直銷並不總是最好的選擇。 嘗試搜索您所在地區的代銷商或在此處查看我們的代銷商列表。

全球速賣通還提供代發貨選項,但是,您可能有更好的選擇來採購您的產品,例如這份 20 種全球速賣通替代品的列表,可從中採購您的代發貨產品。

從海外採購產品的優缺點

從阿里巴巴採購產品的主要原因之一是如此有吸引力的選擇,特別是對於美國和加拿大等西方國家,是因為產品以極其實惠的價格出售,這意味著企業能夠增加利潤率是在當地採購產品。

憑藉這一單一優勢,隨之而來的是劣勢,但值得評估所有利弊,以便您可以決定從阿里巴巴採購是否是您業務的正確選擇。

優點:

  • 對於任何給定的產品,阿里巴巴上都有大量供應商可供選擇,而不是您要搜索您所在地區的該產品的製造商。
  • 根據產品的不同,您所在地區可能沒有任何製造商,從海外採購是您唯一的選擇。
  • 通常製造成本較低,因為一般勞動力成本遠低於美國和加拿大等國家。

缺點:

  • 消費者知道在中國這樣的地方,勞動力和製造標準較低,因此在那裡生產的產品帶有低質量的含義。
  • 由於勞動力和製造標準較低,工人可能無法因其所做的工作或在不道德的環境中工作而獲得公平的報酬。
  • 您和海外供應商之間可能存在語言和/或文化障礙,導致溝通困難或混亂。
  • 運輸需要更長的時間,可能成本高昂,令人困惑,並且必須通過海關清關。
  • 由於工廠相互複製和/或出售製造說明,幾乎沒有知識產權保護。
  • 如果您想驗證製造商或供應商的合法性,則很難親自參觀工廠,這可能會帶來不便。
  • 聘請工廠所在地區的公司來驗證其合法性的成本可能很高,有時甚至毫無用處,因為這些公司可能與工廠有聯繫,並且可能不會提供真實的報告。
  • 支付安全性低。

製造商、分銷商和貿易公司之間的區別

當您正在尋找與阿里巴巴合作的供應商或製造商時,了解您在與誰交談尤其重要。 你會在阿里巴巴上找到三個不同的代表,他們的工作完全不同,會影響你的體驗。

  • 製造商:製造商製造產品。 就那麼簡單。 製造商經營的工廠擁有製造實物產品的材料、設備和/或員工。
  • 分銷商:分銷商從製造商那裡購買產品,然後將其出售。 他們實際上並不自己生產產品,但他們有資源和聯繫人將產品出售給將要購買它們的企業。
  • 貿易公司:貿易公司從不同的工廠購買多種產品並出售。 同樣,他們自己不生產任何產品,而是從多家工廠採購產品並將其出售給其他企業。

為什麼這對你很重要? 您在阿里巴巴的體驗可能取決於您是從製造商、分銷商還是貿易公司採購產品。 直接與製造商合作是確保您能夠獲得最大利潤的最佳方式,因為您將省去所有中間商(分銷商或貿易公司),他們也從您購買他們的產品中獲利。

然而,與製造商合作的缺點是,他們通常不會利用資源來聘請會說英語的銷售人員,因此在您和製造商之間存在語言障礙的情況下,可能會產生許多問題。 並非在所有情況下都是如此,有些製造商擁有提供英語服務的資源,但這種劣勢確實存在。

大多數情況下,您在阿里巴巴上找到的供應商都是貿易公司,因為他們從事銷售從製造商那裡獲得的產品的業務,因此他們有更多資源可以聘請說英語的代表。 但是,由於貿易公司本身並不製造產品,因此如果您提出具體問題或想以任何方式修改產品,它們通常會造成更多混亂。

最好直接與製造商合作,如果這對您的業務有意義,因為製造商知道製造他們產品的整個過程,他們知道如何對其進行修改,直接從製造商那裡購買將確保您可以銷售給您的客戶以較低的成本同時保持可觀的利潤率。

請注意,在阿里巴巴上,供應商不需要將自己標識為製造商、分銷商或貿易公司,如果您問他們是否是製造商,他們中的任何一個都很容易回答“是”,所以不要如果那是您得到的答复,請不要太相信。 了解三者之間最可靠的方法之一是查看他們提供的產品選擇。 如果您找到提供鍵盤和耳機的供應商,他們很可能是一家貿易公司,因為製造商通常只提供一種產品並專門製造該產品。

保護自己並進行盡職調查

阿里巴巴因多年來發生的欺詐交易而臭名昭著,並且因不是最安全的購物市場而臭名昭著。
然而,這並不完全是評估阿里巴巴服務的公平方式,因為大量非垃圾供應商在阿里巴巴上代表自己,而且多年來大量買家已經並確實通過阿里巴巴購買了優質產品。

話雖如此,騙局仍然會發生,您有責任採取一切必要的預防措施,以防止自己被騙。

您可以執行以下操作:

  • 第一個也是最好的提示是始終使用您自己的常識。 無論如何,請始終相信您的直覺,如果交易看起來好得令人難以置信,那可能就是這樣。
  • 確定供應商的合法性。 有人可能會創建一個供應商帳戶,為買家進行令人信服的表演,一旦他們拿到你的錢就消失了,因此確定他們的所有聯繫信息是否正確是確定其合法性的良好第一步。
  • 確保他們的電子郵件、電話號碼和網站都已結賬,確保他們有一個合法的地址(不是郵政信箱,因為任何人都可以獲得郵政信箱),並檢查他們的網站註冊,看看它是由誰註冊的,如果有一個電話號碼。 在域工具上搜索它們。 此外,檢查他們是否是任何貿易協會或組織的成員,因為這可以讓您更深入地了解他們的公司。
  • 尋找阿里巴巴金牌供應商。 金牌供應商將在其頁面上顯示金牌供應商圖標,它讓您知道他們已經過阿里巴巴本身的檢查並獲得批准印章,而且他們已經通過了通常由第三方機構完成的身份驗證和驗證檢查。 金牌供應商圖標還會讓您知道該供應商在阿里巴巴上活躍了多少年,這很好地表明了他們的可信度。 請注意,使用金牌供應商並不完全是確保您擁有值得信賴的供應商的故障安全方式,但它是一個很好的過濾器。 黃金供應商仍然存在被騙的可能,非黃金供應商仍然可以信賴,因此請做好自己的盡職調查。
  • 在阿里巴巴論壇、評論、谷歌或 Scam.com 中搜索關於阿里巴巴供應商的投訴或推薦。 這將使您深入了解您可能無法在其他地方找到的供應商。 此外,請查看 ExamineChina 服務,因為他們會驗證中國公司,並且可以為您提供有關您有興趣與之合作的任何供應商的報告。
  • 向供應商索取參考資料。 值得信賴的供應商可以為您提供參考,但請確保確定這些參考的合法性,因為它們可能以某種方式與供應商有關聯。 一旦您獲得信譽良好的推薦人,請詢問他們是否與供應商有問題,他們為材料和產品支付了多少費用,他們與供應商合作了多長時間,要求查看他們的產品以觀察質量和詢問他們是否建議與供應商合作。
  • 如果您與生產品牌產品(例如雷朋太陽鏡或迪士尼玩具)的供應商合作,請確保他們擁有銷售其品牌產品的合法許可,這樣您就不會在未來遇到任何法律後果如果他們沒有許可證(是的,您將負責)。
  • 如果可以,就去參觀工廠,如果不能,就假裝您要來參觀。 信譽良好的供應商將歡迎您的訪問,如果有任何供應商建議不要訪問,請視為危險信號。 考慮派第三方檢驗機構代表您參觀工廠並反饋給您。 請注意,雖然這些機構可能與任何製造商沒有直接關係,而且看起來很安全,但他們可能仍會接受供應商的賄賂,而不會向您報告全部真相。 如果僱用第三方檢驗服務,請真正進行研究,否則,請自己參觀工廠。
  • 觀察他們接受的付款方式。 如果他們與阿里巴巴的安全支付系統或 PayPal 合作,這是一個好兆頭,因為這是在阿里巴巴上最安全的兩種付款方式,因為他們提供可以分期付款的服務(先付首付,然後再付一次餘款)您已收到令您滿意的訂單),或者如果供應商沒有履行其職責,他們會提供爭議解決服務。 警惕僅接受西聯匯款作為付款方式的供應商,因為已知通過該付款方式發生詐騙。
  • 記錄一切。 保存電子郵件、記錄電話、拍攝 Skype 會話、保留傳真和文件、存檔即時消息聊天、拍攝樣品產品照片、絕對保留您與任何供應商之間的每一條通信,以便在活動中用作證據它曾經被需要。 這是您可以使用的最簡單的保護方法之一,可以在發生潛在騙局時真正拯救您。

這是關於如何保護自己免受潛在騙局的十個重要提示,但請始終記住自己進行盡職調查,多做而不是少做,始終相信自己的直覺並運用常識。 一開始做更多研究以找到值得信賴的供應商,雖然這可能很乏味,但從長遠來看,可以使您免於大量的頭痛、不便,更不用說金錢損失。

廣告

尋找和聯繫供應商

研究

這首先要了解您要銷售的產品以及與之相關的每個細節。 如果您不確定自己真正想要銷售什麼產品,它是否是一個好的產品創意,或者如果您需要幫助找到合適的產品進行在線銷售,請查看我們之前就該主題撰寫的文章。 一旦確定了要在線銷售的產品,就可以進行下一步。

首先問問自己您的產品是否已經存在或者是否需要創建。 這將影響您在阿里巴巴上的合作對像以及您需要如何向他們展示您的想法。 如果您的產品已經存在,只需找一家專門生產該產品的製造商即可。 如果你發明了一種新產品,你就必須找到一個可以為你生產的製造商,給他們一個原型來開發一些樣品。

無論您的產品是否已經存在或是否需要創建,您都必須了解有關您希望產品外觀和構造的每一個細節,包括材料、硬件、任何數量或尺寸等。這將需要有些研究。

您研究中最重要的部分之一將是與阿里巴巴坐下來仔細閱讀市場,看看您能找到什麼。 按產品、供應商搜索,如果您需要幫助尋找完美的製造商,請提出購買請求,但只需了解一下情況並了解您必須使用的產品即可。 無需立即做出任何艱難的決定,只需調查現場即可。

了解您的選擇並找到適合您的選擇。 上面我們談到了阿里巴巴的姊妹網站速賣通。 了解 AliExpress 所提供的與阿里巴巴所提供的相比,以及他們的哪些起訂量和價格點是您想要銷售的產品的更好選擇。 這將幫助您根據兩個市場的情況做出更明智的決定。

一旦您對您的產品和您的生產方法進行了足夠的研究以了解您究竟需要什麼,請繼續尋找完全符合您需求的供應商。

了解您的預算

在您開始尋找供應商之前,重要的是要知道您需要與多少資金合作。 這將決定您能夠購買的產品的質量水平、產品的數量以及您能夠與之合作的供應商。 請記住,除了花錢購買產品外,您還必須將部分預算用於訂購樣品和運輸產品,所以不要低估。

確定優質供應商

作為一個充斥著供應商的市場,阿里巴巴肯定不乏供應商,它可以讓整個過程不堪重負。 不僅如此,面對詐騙的威脅,您可以信任哪些供應商? 正如我們上面提到的,對於阿里巴巴來說,沒有什麼是萬無一失的,但是您可以使用一些技巧來區分優質供應商和劣質供應商。

  • 始終首先驗證他們的信息。 電子郵件地址、電話號碼和他們的網站,確保他們就是他們所說的那樣,並且您可以在需要時通過他們的聯繫信息與他們聯繫。
  • 他們應該列出一個實際地址,而不是郵政信箱。 將郵政信箱列為地址是一個巨大的危險信號,因為任何人都可以獲得郵政信箱,而實際上無需擁有實體店面或合法工廠。
  • 谷歌他們。 就這麼簡單。 查看有關他們的信息類型,並嘗試了解他們是否屬於任何供應商組織,或者您是否可以找到任何評論、投訴或推薦。
  • 檢查他們是否在阿里巴巴上擁有金牌供應商身份,他們是否有任何經過驗證的信息,或者他們是否進行了供應商評估或現場檢查。 這並不總是確保擁有這些證書的每個供應商或製造商都是 100% 可靠的,但是,這是一個很好的起點。 請始終牢記,您必須仔細研究這些符號,不要只看它們的表面價值,沒有這些憑據的其他供應商或製造商也可以保證質量。
  • 當您聯繫供應商時,他們應該迅速回复您。 從長遠來看,您會希望與可用且可以在合理時間內回复您的電子郵件的供應商或製造商合作,而不是與需要一個月才能回复您並延遲您的工作的供應商合作。
  • 看看他們如何回應被要求提供參考資料。 信譽良好的供應商會很樂意提供推薦信,但如果供應商拒絕提供推薦信,則認為這是一個不好的跡象。 始終確保確定引用的合法性。
  • 觀察他們的付款細節。 您將希望與使用阿里巴巴安全支付系統或 PayPal 的供應商合作。 警惕只接受西聯匯款或電彙的供應商,因為這些付款一旦通過就很難或不可能撤回。
  • 在阿里巴巴或谷歌搜索中查找工廠圖片。 當然,供應商可能不會發布他們整個工廠的照片,或者他們可以通過某種方式對照片進行編輯或暫存,但它至少可以讓您對工廠有所了解。

聯繫供應商

您可以通過多種方式與供應商進行實際溝通。 首先,在阿里巴巴本身,您可以與供應商即時消息,其次,您可以通過位於他們頁面底部的聯繫表直接與他們聯繫,第三,您可以單擊“聯繫供應商”按鈕,這將帶您到單獨的窗口,以便您可以在那裡向供應商發送消息,最後,您還可以通過阿里巴巴的 TradeManager 即時消息工具進行通信,這是一種管理與所有潛在供應商進行的所有對話的簡便方法。

在聯繫供應商時,有一個非常重要的提示:要清楚。 由於可能存在語言或文化障礙,因此重要的是,如果您希望您的信息被理解,您需要寫清楚,高於一切。

要記住的一些事情:

  • 寫清楚簡潔。 這一點也不為過。 不要使用俚語或短語,因為它們不能清楚地翻譯成其他語言。 嘗試使用完整詞而不是複合詞(說“不”而不是“不”,“不能”而不是“不能”或“他們是”而不是“他們是”),同樣,因為他們將更清楚地翻譯成您供應商的語言。
  • 寫在大約 5 年級的閱讀水平。 這並不是要質疑電子郵件收件人的智力或英語理解水平,但是,它只是確保您的消息的要點將被盡可能清楚地接收。
  • 不要用像一、二或三這樣的詞來寫出數字,而要使用像 1、2 或 3 這樣的實際數字。這有助於避免任何誤譯或誤傳。
  • 禮貌和體諒您所在國家/地區的商業慣例可能與您的供應商所在國家/地區不同。
  • 使用要點和編號問題進行交流,而不是使用段落或長句。 這有助於您清楚地閱讀您的信息。
  • 不要一次問太多問題。 首先從你最關心的 3-5 個問題開始,然後從那裡開始。 隨著您繼續通信,您可以繼續提問。 你問的問題越多,得到的答案就越少。
  • 使用在 Photoshop 或 AutoCAD 上創建的圖像準確描繪您對產品的想法(如果它是您創建的產品)。 包括特定尺寸,確保圖像按比例縮放並避免發送可能被誤解的鬆散草圖。
  • 不要假設任何事情。 繼續問問題,即使你覺得它們是愚蠢的或重複的問題,並說出顯而易見的問題,因為它實際上可能並不明顯。

示例消息

向供應商發送消息時,一個好主意是從一個基本的模板電子郵件開始,發送給您最初聯繫的所有供應商。 這將為您提供一個開始的地方,您將能夠跟踪您向每個供應商提出的問題,而不是想知道您向誰提出了問題。

這裡有一些重要的問題要問供應商,記住,你不應該在第一封電子郵件中問所有這些問題,但這些是你最終想要知道答案的問題的例子。

  • 你被授權運送到我的國家嗎? (一定要告訴他們是哪個國家)
  • 您是黃金供應商嗎? (即使它在他們的阿里巴巴個人資料上說,也要仔細檢查)
  • 你有參考資料嗎?
  • 貴公司的財務狀況如何? (您不想與一家財務狀況不佳的公司合作,因為它們可能無法持續下去)
  • 詢問他們的最低訂購量 (MOQ)。
  • 詢問他們提供產品的顏色。
  • 詢問他們如何接收付款,他們的首選付款方式是什麼,並說明您首選的付款方式是什麼。
  • 詢問他們的每單位價格 (PPU) 是多少,這樣您就可以確切地知道整體產品生產將花費多少。
  • 詢問他們的生產時間是多少以及他們何時能夠開始生產您的產品。 (有些工廠可能會被預訂一年,您可能需要比這更快的產品)
  • 詢問他們是否提供樣品以及它們的價格。 (您可能需要為它們支付全價,只需運送即可,否則它們可能是免費的)
  • 詢問他們的付款條件是什麼。 (您是否需要預先付款、分期付款還是在收到產品後付款?)
  • 詢問他們的營業地點/送貨地址。 (所以你可以確認它是真的)
  • 詢問他們的電話、Skype 和電子郵件聯繫人。 (因此您可以在必要時通過這些方式與他們聯繫)

以下是一封示例電子郵件,其中顯示了您向供應商發送的初始消息可能如下所示:

阿里巴巴樣本郵箱

如果供應商不回應

您需要積累大約 20 到 30 個供應商的列表,以防萬一有些供應商不成功或有些供應商不響應。 那些因為看起來不合法或不負責任而沒有鍛煉的人,忘記他們並繼續前進。 即使這讓您更難或讓您選擇的供應商/製造商更少。 最終找到合適的供應商合作而不只是安頓下來是值得的。 但如果一個或多個供應商沒有回應,可能有幾個原因需要考慮:

  • 供應商可能真的很忙。 雖然令人沮喪,但這是一個真正值得考慮的理由。 特別是在與製造商合作時,他們的主要工作是實際製造產品並管理他們的員工、設備,他們的客戶服務可能處於次要地位。 有耐心和/或嘗試跟進幾次。 如果他們真的沒有回复或在消息之間需要很長時間才能回复,如果這對您和您的企業不起作用,也許可以繼續。 如果您需要一個經常有空並且可以快速響應的製造商,請不要嘗試與沒有給予您這種關注的製造商合作,因為這不會長期有效。
  • 供應商可能已經倒閉。 它發生了,有時它發生得很快。 如果是這種情況,您唯一的選擇就是繼續前進。
  • 供應商可能不會響應,因為您的 MOQ(最小訂購量)太小。 供應商有他們的起訂量是有原因的,雖然他們可以協商,但在合理範圍內,立即提出太小的起訂量可能是忙碌的供應商快速過濾聯繫電子郵件的一種簡單方法。 嘗試尋找您可以滿足其最小起訂量的供應商,或嘗試與供應商談判,例如分期訂購最小起訂量的產品。
  • 回复客戶電子郵件的人正在休假。 是的,它發生了。 在這種情況下,請耐心等待或同時開始尋找其他供應商。

聯繫供應商需要時間和精力,但這是阿里巴巴流程中最重要的部分之一。 現在是您篩選出質量差的供應商並為您的業務找到合適的供應商的時候了,所以進入這個階段時要了解您想從供應商那裡得到什麼,並且在找到適合長期合作的供應商之前不要安定下來。

供應商責任

當您希望與供應商或製造商合作時,您未來的供應商必須適應一些責任,以便您建立互惠互利的工作關係。 話雖如此,供應商或製造商無權履行這些責任,除非這些角色是預先確定的,所以不要承擔任何責任,並確保與未來的供應商討論這些責任。

  • 您的供應商負責確保您的產品在運送給您時正確包裝並符合所有運輸標準。 由於您不在那裡監督運輸過程,供應商或製造商應確保他們負責任地履行該職責。
  • 根據您選擇的運輸方式(閱讀本文運輸部分中的選項),他們負責將產品整件運送給您,並負責產品到達您的手中。
  • 他們負責處理適當的文書工作,以便您的物品可以合法地離開他們的國家。 由於他們是將產品運出的人,因此由他們來確保產品在離開時帶有適當的文件,並且由於您負責將產品帶入您自己的國家,因此您有責任擁有正確的文件為產品進入國內。

意識到

就像阿里巴巴上的一切一樣,事情可能並不總是像看起來的那樣,應該始終保持謹慎。 When it comes to finding suppliers, the “verified information” is often misleading and irrelevant and is used by Alibaba to earn additional money from suppliers. If suppliers or manufacturers have any verified information or have “Supplier Assessment” or “Onsite Check” icons, you still have to conduct your own due diligence.

There are services located in China that you can hire to inspect a manufacturer's products and factory for you, either before production and/or before they ship the products to you to make sure they are manufactured to your specifications and quality expectations. This way any issues can be corrected before they ship your order to you. The services we'd recommend looking into are:

  • Scam.com: Massive scam forum.
  • ExamineChina : Verifies Chinese suppliers and creates a detailed report based on information from numerous sources such as banks, customs, social security offices and more.

Be aware that product photos on Alibaba are often shared between suppliers and manufacturers, so it's impossible to tell the actual quality of a listed product just by looking at the accompanying photo.

Not only are product photos shared, but successful products are copied between many different factories, so if you see the same product being advertised at different price ranges, it depends on which factory it's coming from and why. First of all, the product could have been listed at a time when the material to create the product was higher, and it has since dropped so that the product will be listed at a higher price. Secondly, the same product listed at a higher price may be made of higher quality material than that advertised at a lower price. Thirdly, if the product is being advertised by a trading company instead of a manufacturer, the price will be higher because trading companies mark up the price so they make a profit.

廣告

Information such as the supply availability, amount of staff and the sales turnover is almost always overstated to make the supplier or manufacturer seem more in demand.

Lastly, factories that are more in demand, meaning that these are large factories that have the ability to produce a large quantity of product, will almost always have higher Minimum Order Quantity (MOQ) specifications. If you don't actually need a large number of items, don't work with the largest factories. Smaller factories are a great place to start because their MOQs will be lower, they'll be more flexible with your requirements, they'll be hungry for your business and more willing to adapt to your needs.

After You Contact Suppliers

Negotiating

Once you've been corresponding with some suppliers and you're starting to get an idea of their prices, MOQs and payment terms, it's time to begin negotiating.

What is negotiable? MOQs are almost always negotiable, within reason. Bear in mind that it costs the manufacturer to use materials and equipment every time they make a run of products, and depending on the size of their operation it might not be feasible for them to create anything lower than a certain amount of products, so always negotiate within reason. If you really need a small product order, try sourcing from AliExpress instead.

Other than that it's worth negotiating on other aspects of the production process like materials, hardware, quality or colors – again, within reason – if it will provide immense benefit to your business. It's worth asking, but don't expect the manufacturer to provide it for you.

Note that if you try to bargain down the price of the products, that may force the supplier to lower the quality of them so they can achieve the low price and still make a profit. If you don't want to lose out on quality, come to terms with the fact that it might cost you a little extra.

How to Negotiate:

  • Research everything about your product so suppliers can't take advantage of your lack of industry knowledge. Research typical materials costs, production times, shipping costs, options and times so you have an industry standard to measure your supplier up against. If you think they're asking unfair prices or quantities, mention it to them in a professional manner.
  • Be specific and keep things simple. Be clear with what you're asking them and don't assume anything.
  • Reach out to a few suppliers and observe how different each supplier's MOQs and prices are. If you're communicating with enough suppliers you'll be able to get a general average and be able to identify any outliers who may be trying to take advantage of you for quality, quantity, or price.
  • Make sure you're working directly with manufacturers, not distributors or trading companies, so you can get the lowest possible cost. Distributors and trading companies mark up the products they source from manufacturers so they can make a profit.
  • Be patient but take deadlines into account. If you need to have a product out within the next year and you and your suppliers can't get past the negotiation phase, adjust your approach or move on.
  • Don't take advantage of your supplier. They need to make money too and their materials, equipment and overhead costs aren't free, so don't try to milk them for all it's worth. Be reasonable as you don't want to start off a business relationship with your supplier feeling undervalued or resentful.
  • If suppliers aren't taking you seriously, invest some time, resources or money to show that you're serious. If suppliers think you're just tire-kicking they won't waste their time and resources on you because they see tire-kickers all the time. Prove to them that you actually plan on working with them.
  • Re-state your agreement with your supplier to confirm that everything you've listed is the compromise you've reached.
  • Don't let suppliers try to re-negotiate once you've come to an agreement.
  • Document everything in case you need proof of the agreement later.
  • Always be polite and professional.
  • If you feel like what the supplier is offering you isn't fair, walk away. It isn't unheard of to receive a follow-up email a few days later offering a better price.

Ordering Samples

Always order samples. If you think you don't need to order a sample, order a sample. Order a few samples. Order samples from different suppliers. Start up a different Alibaba account, contact the same supplier and order a sample to see if it arrives the same. Don't believe that suppliers can create your product until you see a sample of it.

Product photos on Alibaba are almost irrelevant because they get stolen and shared, so it's entirely possible that the sample you're ordering will look completely different from the product photo.

Ordering samples from several suppliers will help you narrow down which supplier you'll want to work with. Check for quality, consistency, materials, and the overall look and feel of the product. Bear in mind that just because you like the first sample you receive doesn't always indicate every sample, or the product run, will turn out exactly the same. Samples may differ from one another or from the production run because they'll be from different batches. Other times suppliers may send you a really nice sample and then lower the quality for the production run. Moral of the story: Order sample but don't always trust them.

Keep in mind that you will likely have to pay for samples. Suppliers put this in place to weed out any “tire-kickers” who will order one sample and never actually follow through ordering products after that. Samples do cost money to make, so don't expect them to be free. However, some suppliers graciously offer free samples, so that's a bonus if your supplier does. Other times you may have to just pay for the shipping, but many times you'll be paying the full price.

There's a high possibility that your product won't come out the way you want it the first time, so after every time you make adjustments make sure to get another sample. Never assume that the manufacturer sees your vision, even if they say they do. There's no worse way to lose a ton of money than to assume the manufacturer created the product to your specifications and blindly pay for the product run only to be disappointed in the way the products turned out. Order samples.

Weigh Your Options & Select Your Supplier

Once you've found one or a few suppliers who can produce a sample product that you're happy with, it's time to narrow it down to one supplier. If you're lucky, you'll have had one supplier provide you with a product that's leaps and bounds ahead of the other suppliers and your choice will be easy. Otherwise, you'll have to consider:

  • Price: Which supplier gives you the best bang for your buck without compromising quality?
  • MOQs: Is there a supplier you've been able to negotiate the MOQ to your ideal sweet spot?
  • Payment Terms: Is there a supplier whose payment terms are ideal for you? Will they accept payments in installments or can you pay half up front and half after you receive the finished product?
  • Communication & Availability: Is there a supplier who responds to your emails in good time, notifies you if they have any questions, chat messages with you or Skypes? You want to do business with a supplier who is available when you need them and contacts you when they need your input to keep your relationship strong and your business able to move forward.

How to Commission a Product

If you're wanting to sell a product that doesn't already exist on the market you're going to have to do a little searching on Alibaba to find the right manufacturer for you.

If your product is based on a product that already exists with a modification or two, contact suppliers who already make that product and see if they can omit or add certain aspects of the product to make yours.

If you aren't sure which manufacturer you should choose to create your product, post a buying request on Alibaba. This way manufacturers can read your request and reach out to you if your product is something they are capable of creating.

Once you've found a supplier who says they can make your product, you'll first want to send them a sophisticated drawing, mockup, wireframe or prototype so they evaluate exactly what it is that you need. Make sure that everything is to the correct dimensions and don't leave out any information as that can lead to confusion. Leave no room for error and be very specific about color, size, weight, dimensions, and material so your manufacturer doesn't have to assume anything. Let them know how many you plan on getting made, if you have a production method in mind, and any specific materials your product might require to be made.

After you've sent the visual representation of your product to your manufacturer, make sure to get a few samples made. Each time you get a sample, evaluate it for quality and conduct a series of tests on it (like a drop test, or anything that applies to your type of product) to determine its durability and then send back revision notes to your supplier until you finally receive a sample that meets all your expectations.

When the perfect sample has been created, place a small order with your manufacturer to determine how they handle the mass production of your product. Quality can decrease when production increases so make sure that batch measures up to your expectations. Also take note if there were any defective products in the order, if there were, ask your manufacturer how you can be compensated for defective goods. Sometimes it doesn't make sense to ship back defective products to be fixed so manufacturers will add the number of defective products to your second order.

If the small-batch order pans out according to plan, order more as needed. If you weren't satisfied, consult with your manufacturer.

Things to Know Before Placing an Order

In the midst of negotiating, selecting a supplier, and placing your first order there are some aspects of the process you may not take into consideration.

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  • Where do you plan on storing your inventory? Are the products being forwarded to you or to your fulfillment warehouse? If they're coming to you, can you store them in your house or do you need a separate space for them?
  • What do you want your profit margins to be? The higher your profit margin either the lower the cost of the product from your supplier, the lower the quality, the higher you have to price your product or a mix of those three options. This can impact what kind of materials your supplier uses to make your product and even the shipping method your products will take to get to you (shipping by boat is cheaper but takes longer than it does to ship by air).
  • Have you factored all the potential costs into your budget? If your supplier needs to make special molds to make your product, how does that fit into your budget? Are you shipping prototypes to and from your supplier? Did you only budget to order one sample? What if you need to order a few? Will that eat into your budget? Make sure you know all the costs you have already paid for and will pay for, and give yourself a little wiggle room too just in case you're surprised by any additional costs.
  • Research if there are any rules or regulations that might prevent your product from shipping by air or freight or that may stop it from being able to enter your country. Especially check the rules surrounding consumable, cosmetic or branded/trademarked products for your country before you start production on any of these items.

Intellectual Property, Trademarks, Copyrights & Patents

  • Trademarks: Protect brand identities like names and logos.
  • Copyrights: Protect works of art like writing, art, music, movies, and photos.
  • Patents: Protect ideas like inventions and innovations.

Typically, trademarking, copyrighting or patenting is not usually worthwhile because it's only effective in the country where you file it under, it's costly, and when you're just starting out you are just developing your brand so you don't really have anything to protect. Plus, it's the nature of Alibaba that product photos, plans, and information get stolen and shared if it's successful, so don't expect your supplier to stop other manufacturers from producing your product, even if you've made them promise not to. Your best bet is to focus on your business' branding and setting your product apart from copycats in any way possible, whether it's quality, price, options, availability, etc. For guidance on how to build a better brand, check out our blog post A Better Brand: Ecommerce Branding Guide (Step-by-Step).

Making Your First Payment

How you make your payment for your first order will depend on the payment terms agreed on by you and your supplier. Whether you're paying for the whole order upfront, half of the order upfront and half after you've received the products, or the entire payment after you've received the products, it's between you and your supplier and both of your preferred payment terms.

Payment terms are put in place to prevent both parties from being scammed. You want to safeguard yourself from receiving faulty, unsatisfactory products after you've already paid for them and your supplier wants to make sure that they get paid for the products they created. When this is the first transaction between you and your supplier, it's impossible to know what to expect from one another and there will always be a risk factor involved.

Part of the risk factor can be alleviated by the way you transfer money to your supplier. If you pay through PayPal or Alibaba's Secure Payment Service there are dispute resolution services that can help retrieve part or all of your payment if you get scammed. These options may cost a little bit more upfront than a simple wire transfer might, but it offers more protection and at least you know your money won't simply be gone. This is why it's especially important to document all communication between you and your supplier. That's the evidence you'll provide the dispute resolution services if you ever get scammed. If you have no documentation you'll have a much harder time.

Other payment methods like Western Union or direct bank transfers aren't recommended for the simple reason that once you've paid your money, there's little or nothing you can do to get it back. Scams have been known to happen via these payment methods, so you really shouldn't risk it when there are better options. If a supplier only accepts Western Union or a bank transfer as payment methods, that might be a red flag and you should definitely consider not working with them. It's better to be safe than sorry.

Here's a breakdown of your options & their risk level:

  • Bank Transfer (Upfront TT)—Risky: This is not a recommended payment method to use if this is your first time working with a supplier you've never worked with before. The supplier will receive the entire payment before production starts so if any issues occur after that point it there is little to no guarantee you'll get your money back.
  • Western Union—Risky: For the same reasons as paying through a bank transfer, using Western Union as a payment method is risky because the supplier will receive the entire payment before production starts and if there is little to no guarantee you'll get your money back.
  • Letter of Credit—Fairly Safe: This is a complex payment method that is recommended typically for large orders (over $20,000) and only paid to a supplier whom you're comfortable with and trust.
  • Alibaba Secure Payment Service—Fairly Safe: This is a third-party payment system that holds some or all of the money you transfer to a supplier until you receive and are satisfied with your products. This is a safer payment method to choose because it is possible to recover some or all of your payment back in the event of an issue or scam.
  • PayPal—Fairly Safe: This is also a third-party payment system that holds some or all of the money you transfer to a supplier until you receive and are satisfied with your products. This is a safer payment method to choose because it is possible to recover some or all of your payment back in the event of an issue or scam.

Establishing a Relationship With Your Supplier

Your supplier is essentially going to be your business partner. Their work on your products can dictate the success of your business. Always remember that suppliers don't always need you, you need suppliers. It's important to build a relationship with your supplier as they'll be more willing to help you and even make exceptions for you if it comes down to that.

  • Always be clear with what you expect from them, and be realistic. Nobody likes to fail at meeting expectations that weren't reasonable in the first place, so don't put them in that position.
  • Reciprocate. If you expect them to be available when you need them, make sure you're available when they need something from you. If you expect them to respond quickly to your emails, respond quickly to theirs.
  • Be polite and professional at all times and be considerate that they may have different business practices in their country than you do in yours.
  • Be mindful that your supplier may get busy, as they're also working with other clients and juggling several projects at once, so if you need to send follow up emails but don't get mad or assume they're ignoring you.
  • Be upfront. Tell them what your best form of contact is, let them know how you'd prefer to correspond with them and ask what their preferred method of contact is. Let them know when you're available to be contacted, when you're not, and any deadlines you need to meet.

Shipping & Logistics

Shipping Items to North America

Shipping products from your Alibaba supplier to your home or warehouse address is one of the most intimidating parts of the process. This is the point of no return: once the products are shipped they're out of your supplier's hands and into yours – whether you like it or not.

Before your supplier ships your products you should do two things: Confirm their responsibilities and get proof.

  • Specify their responsibilities in the invoice you give them. Confirm the agreed price of the products, the cost of shipping the products, the expected delivery time as well as how many products are being shipped.
  • Ask for photos and/or videos of the products, the shipping label and the packaging before they are shipped by your supplier.

That probably didn't ease any anxieties you had about the process, but that's what this whole process is: just a little risky! As long as you've done your due diligence, adhered to your gut feelings and done everything in your power to safeguard yourself then you should only have a little to worry about at this point.

So how much work does it take to get your products shipped to let's say, North America?

Here's a rough timeline:

  • Supplier conducts the proper paperwork on their end, packs your products into the appropriate boxes, and your goods get prepared to either ship by freight (cheaper option, and sometimes the only option for some products) or air (more expensive option and not an option for dangerous or hazardous goods).
  • Your product exits your supplier's country via freight or air shipping method.
  • Once your goods reach your country, North America in this example, they need to be claimed (by either you or a customs broker), then they're loaded off the ship or the plane and inspected by customs.
  • Customs officers consult the paperwork and deem your products fit or unfit to enter the country based on whether or not they meet their standards. This means that they have to have the proper documentation, filled out properly, and they don't compromise any rules or regulations.
  • Once your goods have been inspected by customs, your freight forwarder (if you've hired one-which it is strongly recommended to unless you know exactly how to forward your own freight from customs) will transport your goods to their final destination (your place of business or your shipping warehouse).
  • Then your products will be where they need to be and they can be distributed to your customers.

Please note that this is only a rough timeline of the process and that it is different for everyone. Consult the Pacific Customs Brokers website for any questions you may have and make use of their webinars and seminars to learn more about what to expect. Take the time to contact a customs broker to make sure there are no additional licenses, permits, etc. that you'll need to import your products, and do this prior to paying your supplier so you know of and understand all the costs.

Be aware that you should overestimate the amount of time that it's going to take for your products to be shipped. If you want to launch your products in a month and it's going to take three weeks to ship, consider pushing back your launch time as it's very likely it will take longer than three weeks for your products to get to you. Also factor in the time it will take for your products to be cleared through customs and then delivered to you after that. Don't expect everything to go smoothly.

Customs Brokers

In order to make sure you meet all of the rules and regulations that surround importing your products into your home country, it's worth the time and resources to hire a customs broker.

Customs brokers are individuals or organizations that are licensed by your home country's border protection agency to help you meet the federal requirements when importing and exporting goods. A customs broker will be the one to prepare and submit all the paperwork that will clear your package through customs. This will ensure that no mistakes made on the paperwork will delay the process, holding up your products at customs while they get resolved.

Preferably hire a customs broker that is also an NVOCC (Non-Vessel Owning Common Carrier) which basically means they're a “freight forwarder” who is responsible to get your goods to their final point of distribution. These individuals are contracted by a shipping carrier, or carriers, and use a variety of methods such as ships, planes, trains, and trucks to get goods where you need them to be. They're logistics experts who can help you get your product to your place of business or your shipping warehouse.

Your customs broker should be able to help you out with everything you need to know, but to be on the safe side it's worth calling your home country's customs office yourself to find out any necessary information on any duties or tariffs you'll need to pay, and any delays you might face.

Importing, Exporting, Customs, Duties, Tariffs & Taxes

  • Importing: The act of bringing in a good or goods across a nation's border from an external source, intended for sale. An import for one country is the export of another.
  • Exporting: The act of sending a good or goods from one nation to another nation, intended to be put for sale. An export for one country is the import of another.
  • Customs: An agency with the authority to control the flow of goods in and out of a country with the responsibility to collect tariffs.
  • Duties: A tax charged by a country.
  • Tariffs: A tax to be paid on a particular class of imports or exports. Check the Tariff Schedule to see what importation charges you will have to pay (type your product into the search bar and related results will come up. Use their additional resources to answer any importation and tariff questions you have).
  • Taxes: A financial charge imposed by a country by which failure to pay is punishable by law.

Shipping Acronyms

As you scroll through your options on Alibaba you may see suppliers advertising how they ship their products using a variety of confusing acronyms. There's quite a few of them and they all mean slightly different things for you and for suppliers.

  • CFR (Cost and Freight): Requires the supplier to arrange for the goods to be shipped by sea to a port of destination, and provide the buyer with the necessary documents to obtain the goods from the carrier. Through CFR the supplier is not required to have marine insurance against the risk of loss or damage to the goods during transit.
  • CIF (Cost, Insurance and Freight): Requires the supplier to arrange for the goods to be shipped by sea to a port of destination, and provide the buyer with the necessary documents to obtain the goods from the carrier. Unlike CFR, with CIF the supplier is required to have marine insurance against the risk of loss or damage to the goods during transit.
  • CPT (Carriage Paid To): The supplier pays the freight for the carriage of the goods to the named destination. The risk of loss or damage to the goods is transferred from the supplier to the buyer when the goods are in the custody of the carrier.
  • DAF (Delivered at Frontier): Requires the supplier to deliver goods to a named destination (such as a border) by a predetermined time. Up to the destination, the supplier is responsible for the risks and costs associated with the delivery.
  • DDU (Delivered Duty Unpaid): Requires the supplier to make a safe delivery of goods to a named destination, paying all transportation-related expenses but not the duty. The supplier is responsible for the risks and costs associated with the transportation of the goods until they are at the delivery location where the buyer will then be responsible for the duty expenses.
  • DEQ (Delivered Ex Quay): Requires the supplier to deliver the goods to the wharf at the destination port. DEQ may be noted as having duty paid or unpaid. If duty is paid, the supplier is responsible for the duty costs associated with the delivery, if the duty is unpaid then the buyer must pay the costs.
  • Embargo: A government order that restricts commerce or exchange with a specific country.
  • EXW (Ex Works): Requires the supplier to deliver the goods at their own place of business. The buyer is responsible for all other transportation costs or risks.
  • FAS (Free Alongside Ship): Requires the supplier to deliver goods to a named port alongside a vessel designated by the buyer. “Alongside” means that the goods are within reach of a ship's lifting tackle and “Free” in trade terms means that the supplier is obligated to deliver the goods to a named place for transfer to a carrier.
  • FCA (Free Carrier): Requires the supplier to deliver goods to a named airport, terminal, or another place where the carrier operates. Costs for transportation and risk of loss transfer to the buyer after being delivered to the carrier. “Free” in trade terms means that the supplier is obligated to deliver the goods to a named place for transfer to a carrier.
  • FOB (Free on Board): Requires the seller to deliver onboard a vessel designated by the buyer. The supplier fulfills its obligation to deliver when the goods have passed over the ship's rail. “Free” in trade terms means that the supplier is obligated to deliver the goods to a named place for transfer to a carrier.

Shipping Carrier Options

Each supplier will have their own set of shipping carriers that they operate through and you'll usually have a small selection of carriers to choose from. Each option will fit into one of these three categories:

  • The carrier ships by sea freight (boat). This method of shipping will take the longest and is usually the least costly.
  • The carrier ships by air cargo (plane). This method of shipping takes less time than sea freight and usually is more expensive. Not all products can be shipped by air (ie hazardous materials- including some cosmetic products), so make sure to research the rules and regulations regarding your product.
  • The carrier ships express (fast). This is an ideal method for small quantity orders.

It's up to you to negotiate with your supplier which method (DDU, FOB, FAS, CPT, etc.) you will use to ship the products. Most suppliers will work with shipping carriers such as FedEx, UPS, DHL, TNT, EMS, etc, so expect to ship via one of those carriers. Some carriers also include freight forwarding into the services they offer so take advantage of that so you don't have to hire a separate freight forwarder.

When Your Order Arrives

  • Take photos and videos of the box, the products inside the box, how the products were packed, you testing out the products, etc. Document everything.
  • Inspect your products. Make sure they meet everything you agreed upon with your supplier when you were ordering the samples. Make sure it meets your quality standards, that the color is right, and any other specifications you had.
  • Test out all products, review them thoroughly and check if any products are defective. If there are any defective products, take photo/video proof of them and let your supplier know. It is likely that there might be a couple or a few defective products, depending on how large your order was, but if there's quite a large number of products that don't work/aren't right make sure to let your supplier know ASAP. Most suppliers will happily send you a few products to make up for the defective ones or they'll add a few more products to your next order, free of charge. It's up to you to let your supplier know your situation and come to an agreement.

Be Aware

Small problems that are easy to solve are likely to be solved by the supplier. No supplier wants to lose a customer over a small problem that's easy to fix. Large problems, however, are usually met with little to no support as a supplier would rather lose the customer than lose the profit.

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This is why it's important to take the steps to safeguard yourself so you don't find yourself in this position. Find a reliable supplier, order multiple samples, document everything and pay through a payment service that offers dispute resolutions. If things go wrong it's those steps you took throughout the process that can recover some of your resources and money.

結論

This article has hopefully given you insight into the workings of Alibaba and what it's like to source products from this marketplace. It is often overwhelming with information, acronyms and industry terminology that can make it intimidating to even browse. Once you get more comfortable navigating the interface and know what to look for Alibaba will seem less foreign and a more probable source of inventory for your soon to exist, or already existent business.

Key information to remember:

  • Always research, conduct your own due diligence and proceed with caution. Know when to walk away, trust your gut feeling and if a deal seems too good to be true it probably is. 使用常識。
  • Pay the extra money for added security. Whether that's paying through PayPal rather than a cheaper option like a wire transfer, whether you think your supplier sees your vision and you don't need another sample, whether insurance seems like an unnecessary cost or whether you think you can save money on a customs broker and figure it out yourself seems like a better option, it usually never is. Bite the bullet and spend the extra money for professional services that are experts in their fields that know exactly what to do to save you time, headaches and money.
  • Ask questions and don't be afraid to ask “dumb” questions. Whether that's to suppliers, accountants, lawyers, Alibaba forums, Reddit forums, customs brokers, etc, solving any confusion you have is much more valuable than feeling too embarrassed to ask a question.

Everyone's Alibaba experience will be different, but the information in this article should provide you with enough knowledge so you can start sourcing with an informed approach. 祝你好運!

資源

Alibaba Resources

  • Alibaba: Manufacturer Marketplace
  • AliExpress: Consumer Marketplace
  • Submit a Buying Request: Place a Request & Wait for Suppliers to Contact You
  • TradeManager: Manage Communication with Multiple Suppliers

Alibaba Information Resources

  • Alibaba New User Guide: Help for new Alibaba users.
  • Alibaba Forum: A place to ask Alibaba related questions.
  • Reddit Entrepreneur Subreddit: Ask your Alibaba related questions or browse previously asked ones.

Secure Payment Options

  • PayPal: A Third-Party Payment Service.

Customs, Duties & Tariff Information

  • Pacific Customs Broker & Freight Forwarding (Canada & USA): Hire a Customs Broker & Freight Forwarder or Find Out More Information.
  • Tariff Schedule: Figure Out Tariff Costs for Your Products.
  • ExamineChina: Avoid Scams with Supplier Verification Reports.
  • Scam.com: Massive Scam Forum.

Verify Your Supplier Via Their Domain Information

  • DomainTools
  • WhoIs

Alibaba Sourcing & Logistics Experts

  • NextDoor Design & Manufacturing: Sourcing, Product Development & Logistics.

Shipping & Fulfillment Warehouses for Your Products

  • Think Logistics: Canadian Shipping & Fulfillment Warehouse.
  • Fulfillrite: USA Based Shipping & Fulfillment Warehouse.
  • Fulfillment.com: Worldwide Fulfillment Services.
  • FBA: Amazon's Fulfillment Service.
  • Shipwire: North America, Europe & Asia Storage & Fulfillment Services.
  • ShipStation: Ecommerce Shipping & Fulfillment Software.
  • ShippingEasy: Online Shipping Software.
  • Shippo: Shipping API for Ecommerce.